Studio Policies
We do have some rules on this ship.
Studio Policies:
Play Nice – We strive to create an environment free from judgment and full of love, acceptance, and empowerment. Please, share your space, share your toys, and if you have nothing nice to say, well bless your heart. If this is just too much for you, don't let the door hit ya where the Divine split ya! Namaste
Please, no cell phone use during class. We also highly discourage it being near you during class (i.e, at your mat) - it will only distract you! Kindly turn your cell phones on silent before the start of class or better yet, leave them in the lobby, if possible. We know that there are times when you may be waiting on an urgent call or text, and it is necessary to keep your phone with you. When that call comes in, please step outside of the studio to take the call or respond to that text.
Clients must be 15 years of age or older to attend our regular adult fitness classes. Clients under 18 require parent/guardian permission. Children are not allowed in the waiting area while parents are taking classes. We thank you for your understanding.
The class must be paid in full before attending. No exceptions.
We reserve the right to cancel classes with fewer than five participants. Every effort is made to notify those registered of cancellations via email, app push notifications, and texts. Checking the box to receive class notifications and schedule changes via both text and email in your profile is one of the best ways to ensure you receive notification.
Shoes are not allowed in our studio except for Kick It classes. Grip socks are available for purchase in our boutique if you prefer not to be barefoot.
Please arrive on time. Class space will be given up to anyone on the wait-list at the start of the class.
Bottled Water is available for purchase at the front desk for $1.
If you are pregnant, a note from your doctor clearing you to exercise is required in order to take class.
Late & No-Show Policy
There is a 6-hour cancellation policy on all regularly scheduled classes, a 12-hour cancellation policy on private and semi-private appointments and all Sunrise (early morning) classes, and a 24-hour cancellation policy on workshops and special classes/ events (unless otherwise stated). If you do not cancel a class or appointment within this time frame, you will lose the class or be charged in full for the event (Unlimited month, 3/6 month packages, S.O.S. Members, Student Unlimited and Elite Crew Members will be charged $10 for each late cancel or no show). As listed above, on the rare occasion that we would waive a late cancellation fee due to an emergency, injury, illness etc, documentation may be required and waiving the fee(s) will be at the owner's discretion. If you find that you become ill/injured and cannot attend class, we encourage you to log into our online scheduler and cancel upcoming classes that you have scheduled so that you are not charged for or do not lose those classes.
From time to time we will hold FREE classes for our clients. In the event that you do not show or late cancel you will be charged a $10 fee.